Will I get a refund on my shipping costs if I return my product?
Last updated: 17.06.20
We'll refund your entire shipping costs, except in the following cases:
- You're only returning part of your order.
- You don't return your order with the same carrier that had delivered your parcel to you.
- You chose express delivery. In this case, we can refund you the amount of a standard delivery, but only if you'll return your complete order to us.
Where is my order?
Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.
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