Why is my online order cancelled?

Last updated: 15.06.20
We are sorry to hear that your order was cancelled. For more information about your order and the cancellation you can check the order tracker. We suggest you to re-order the items.  If your order, or part of it, is cancelled, we'll pay you back the amount of the cancelled products.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?


Mon - Fri 8:00 AM to 8:00 PM
Sat - Sun 9:00 AM to 7:00 PM