Can I pre-order or reserve a product?

Last updated: 13.08.20
Pre-order an item at the adidas Online Shop:
If you want to buy an item from the adidas Online Shop that isn't yet available, you might be able to pre-order it. A pre-ordered item is shipped to you as soon as it's launched and you won't be charged until we ship the item.
If a product is available for pre-order from the adidas Online Shop, the product image features a green badge stating 'PRE-ORDER'. Simply add the item to your bag, and proceed to checkout as normal. Once your item has shipped, you'll receive a shipping confirmation email with the tracking number and a link to track your order.  

Please note: Back-in-Stock-items which are temporarily out of stock in specific sizes are expected to be replenished soon, and are different from pre-ordering items.

Reserve online and pick up in store:
With the Click & Collect service, you can reserve selected products from the adidas Online Shop and collect them conveniently from an adidas store near you. This means you can try on the product before your buy it. Simply place an online order and select to pick it up at your preferred store.  

Get the most anticipated adidas releases with adidas Confirmed:
With the adidas confirmed app, you can sign up for premium sneaker releases and try to reserve your new pair of sneakers at a selected adidas store . If you are lucky and manage to reserve a pair, you'll just need to visit the store to pick them up.

Did you find this article helpful?

Yes / No

Where is my order?

Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

Still can't find your answer?


Mon - Fri 8:00 AM to 8:00 PM
Sat - Sun 9:00 AM to 7:00 PM